How to be Smarter: On the map of life, Comparison Street never intersects with Happiness Lane. How to be Prettier: An unexpected but easily wearable color for a winter coat or blazer is olive green: olive green is subdued enough for professional settings, but is a nice change from a basic black or grey.
How to be (less) Awkward: If you lose your cool with a customer service person, take a deep breath and apologize. It is really easy: "I'm sorry I got upset. I wasn't mad at you, I was just frustrated with being on hold and worried about my computer." They will say "thank you" and you will move on. Everyone is a person and everyone is important, even strangers at call centers far away.